Posts Tagged ‘Time Warner Cable’
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October 25, 2017

How to Test Internet Speed, Ping, Jitter, and What Do These Numbers Mean

As we live in a more and more connected world, being able to conduct an internet speed test and subsequently interpret the results is one of the most important computer skills to have.

This is important for many reasons as it’s not only the first thing to do when troubleshooting a connection issue, it’s also necessary to determine if you’re getting the correct internet speeds you’ve paid for from your ISP.

 

What is Internet Speed, Ping, and Jitter

Before we begin, let’s first discuss bandwidth and latency, which are the two components that make up “internet speed”.

Bandwidth, which is most commonly [...]

 
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July 29, 2017

ARRIS SurfBoard SB6183 Review

Best Bang for the Buck

When I switched to Time Warner Cable (now Spectrum) several years ago, one of the first things I did was purchase a new cable modem. At the time, Time Warner Cable was charging customers $6 per month to rent a modem which means if I purchased a modem, used it for just shy of two years, I would be saving $6 a month for the rest of the useful life of the modem.

At the time, the best modem on the market was the ARRIS SurfBoard SB6141. It was the standalone modem of choice for Time Warner Cable, so I picked one up. For the next few years, the modem worked well, but when Time Warner Cable began rolling out their new speed tiers up to 300Mbps, an upgrade was [...]

 
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February 2, 2017

Charter Sued Over Slow Internet Speeds, 640,000+ Customers Allegedly Affected

Charter Communications has been sued by the state of New York. The reason? Slow internet speeds.

The lawsuit, which simply seeks full restitution, was filed by New York Attorney General Eric Schneiderman, who told customers that “The allegations in today’s lawsuits confirm what many of you have long suspected… Spectrum-Time Warner has been ripping you off.”

According to the lawsuit, Charter’s recent acquisition, Time Warner Cable, had been ripping off customers since 2012 by selling them higher speed internet services than it could actually deliver. As a result, more than 640,000 customers received slower internet services than were [...]

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